Legal Notice
Legal Notice
The head office
Company name: Lulu's cards Address 1 rue de la croix 67310 HOHENGOEFT
Contact
Email: lescartesdelulu@icloud.com
Legal representative
Registration in the trade and companies register of Saverne SIRET: 87781744500019
Intra-community VAT number
Intra-community VAT number: FR26877817445
Terms of Sales
General conditions of sale "Les Cartes de Lulu" The present conditions of sale are concluded on the one hand by the company Les Cartes de Lulu SAS whose head office is located in HOHENGOEFT registered with the Trade and Companies Register of SAVERNE Siret: 877 817 445 00019 (hereinafter referred to as "Lulu's cards" and managing the Lulu cards site www.lescartesdelulu.fr and .com and, on the other hand, by any natural or legal person wishing to make a purchase via the website referred to above as "the buyer" Article 1. Purpose The present conditions of sale aim to define the contractual relationship between Les Cartes de Lulu and the buyer and the conditions applicable to any purchase made through the website les cartes de Lulu www.lescartesdelulu.fr and .com The acquisition of a product through this site implies unreserved acceptance by the purchaser of these conditions of sale, which the purchaser acknowledges having read beforehand. at his command. Before any transaction, the buyer declares on the one hand that the purchase of products on the site Lulu cards www.lescartesdelulu.fr and .com is not directly related to his professional activity and is limited to strictly personal and personal use. '' on the other hand have full legal capacity, allowing it to engage under these general conditions of sale. The company Les Cartes de Lulu retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer. Article 2. Products The products offered are those which appear on the site Lulu cards of the company Lulu cards within the limits of available stocks. Les Cartes de Lulu reserves the right to modify the product range at any time. Each product is presented on the website in the form of a description showing its main technical characteristics: publishers, size, artist. The photographs are as accurate as possible but do not bind the Seller in any way. The sale of the products presented on the Lulu cards site is intended for all buyers residing in countries which fully authorize the entry into their territory of these products. Article 3. Prices The prices appearing on the product sheets of the internet catalog and are prices in Euros (€) including tax on the day of the order. The company Les Cartes de Lulu reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the purchaser. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the total amount of the order from 3.7 euros. The seller is no longer responsible for the order as soon as it is dispatched. For the rest of the world, for all orders, a flat-rate contribution to shipping costs will be invoiced to the buyer for an amount from 9 euros. Customs charges for orders outside the European Union are not borne by the seller and are therefore borne by the buyer. Article 4. Order and payment terms Les Cartes de Lulu offers the buyer the option of ordering and paying for their products in several stages, with 4 payment options to choose from: - Payment by check (In France only): the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), checks the delivery address or enters a new one. Then, the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the method of payment of his choice: "Payment by check". Finally, the last step asks him to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites him to validate his order by clicking on the button "Confirm my order". This last click forms the final conclusion of the contract. Upon validation, the buyer receives an order form confirming the registration of his order. In order to finalize his payment and initiate the processing of his order, the buyer must print this order form, accompanied by his check payable to "Les cartes de Lulu" at the following address: Lucie Burckel Les cartes de Lulu 1 rue de la croix 67310 Hohengoeft. Only checks issued by a French bank will be accepted. Upon receipt of the check, the order will be processed and the buyer will be informed by email. Les Cartes de Lulu will ship the products no earlier than 5 working days after receipt of the check corresponding to the order, subject to provisions. The products are reserved for 10 days from the date of the order, without receipt of payment after this period of time, the order will be canceled. - Payment by bank transfer: the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), checks the delivery address or enters a new one. Then, the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the payment method of his choice: "Payment by transfer". Finally, the last step asks him to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites him to validate his order by clicking on the button "Confirm my order". This last click forms the final conclusion of the contract. Upon validation, the buyer receives an order form confirming the registration of his order. In order to finalize his payment and trigger the processing of his order, the buyer must contact his bank in order to make the transfer corresponding to the amount of his order to the bank account of Les Cartes de Lulu, the contact details of which are communicated to the buyer. indicating clearly in reference, the number of his order. Upon receipt of the transfer, the order will be processed and the buyer will be informed by e-mail. Les Cartes de Lulu will ship the products no earlier than 5 working days after receipt of the transfer corresponding to the order, subject to provisions. The products are reserved for 10 days from the date of the order, without receipt of payment after this period of time, the order will be canceled. - Secure payment by PAYPAL: the buyer selects the products he wishes to order in the “basket”, modifies if necessary (quantities, references, etc.), checks the delivery address or enters a new one. Then, the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. The next step is to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites them to validate their order by clicking on the "Confirm my order" button. Finally, the buyer is redirected to the secure PAYPAL interface in order to safely enter their Paypal details. If the payment is accepted, the order is registered and the contract definitively formed. Payment by Paypal is irrevocable. In the event of fraudulent use thereof, the buyer may demand the cancellation of the payment by card, the sums paid will then be credited or returned. - Secure payment by Stripe: the buyer selects the products he wishes to order in the “basket”, modifies if necessary (quantities, references, etc.), checks the delivery address or enters a new one. Then, the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. The next step is to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites them to validate their order by clicking on the "Confirm my order" button. Finally, the buyer is redirected to the secure Stripe interface in order to safely fill in the information of his bank card necessary for the transaction. If the payment is accepted, the order is registered and the contract definitively formed. Payment by credit card is irrevocable. In the event of fraudulent use thereof, the buyer may demand the cancellation of the payment by card, the sums paid will then be credited or returned. The responsibility of the holder of a bank card is not engaged if the disputed payment has been proven fraudulently, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the operation may have generated, the cardholder must contest, in writing, the debit from his bank, within 70 days of the operation, or even 120 days. if the contract binding him to it so provides. The amounts withdrawn are reimbursed by the bank within a maximum period of one month after receipt of the written objection lodged by the holder. No cost of restitution of sums can be charged to the holder. The confirmation of an order implies acceptance of these conditions of sale, the recognition of having full knowledge of them and the waiver of its own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction. If the buyer has an e-mail address and if he has entered it on his order form, Les Cartes de Lulu will send him the confirmation of the registration of his order by e-mail (do not hesitate to check your spam / unwanted). If the buyer wishes to contact Les Cartes de Lulu, he can do so either by post to the following address Lucie Burckel Les Cartes de Lulu 1 rue de la croix 67310 HOHENGOEFT FRANCE; by email at the following address: lescartesdelulu@icloud.com Article 5. Retention of title Les Cartes de Lulu retains full and entire ownership of the products sold until full payment of the price, in principal, costs and taxes included. Article 6. Withdrawal Pursuant to article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise his right of withdrawal and thus return the product. product to the seller for exchange or refund (- commissions taken by the payment service) and with the exception of return and delivery costs. Article 7. Delivery Deliveries are made to the address indicated on the order form, which can only be in the agreed geographical area. Orders are made by French post, or Mondial Relay, with the choice of home delivery or Mondial Relay depending on the delivery service chosen. Delivery times are only indicative. Les Cartes de Lulu will provide the buyer with the tracking number by e-mail. If delivery by post, the buyer is delivered to his home by his postman, usually in his letterbox or by hand, in this second case, and in the absence of the buyer, he will receive a delivery notice from his factor, which allows him to collect the products ordered at the nearest post office, during a period indicated by the postal services. Transport risks are the responsibility of the purchaser from the moment the items leave the premises of Les Cartes de Lulu. The buyer is required to check, in the presence of the La Poste employee or the delivery person, the condition of the packaging of the goods and their contents on delivery. In the event of damage during transport, any protest must be made to the carrier within three days of delivery. If the address indicated during the order is incorrect or false, and the package returns to Lulu's card headquarters, the delivery must be repaid by the customer for a second shipment. For a Mondial Relay shipment, the buyer must pick up his order at the Mondial Relay indicated by him when ordering, or the one chosen by Lulu's cards (being the first offered by Mondial Relay is therefore the closest to the (delivery address) The same conditions for verifying the condition of the parcel will be requested for Mondial Relay and if the parcel returns to Lulu's card headquarters, the delivery must be repaid by the customer for a second shipment. Article 8. Guarantee All products supplied by the company Lulu cards benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned to Les Cartes de Lulu, which will take it back and reimburse it. All complaints, requests for exchange or reimbursement must be made by post to the following address: Lucie Burckel Lulu cards 1 rue de la croix 67310 HOHENGOEFT FRANCE, within thirty days after delivery. Article 9. Responsibility The company Les Cartes de Lulu in the distance selling process, is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, interruption of service, or other unintentional problems. Article 10. Intellectual property All elements of the site Lulu cards www.lescartesdelulu.fr et.com are and remain the intellectual and exclusive property of Les Cartes de Lulu. No one is authorized to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of a photo, logo, visual or text. The logo was created by Suhasini Penna, you can contact her at the following address for any request: othersuhasinipenna@gmail.com Article 11. Personal data The company Les Cartes de Lulu undertakes to preserve the confidentiality of the information provided by the buyer, which he would have to transmit for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has the right to access, modify and delete information concerning him. He can request it at any time by email to the following address: lescartesdelulu@icloud.com Article 12. Settlement of disputes These remote sales conditions are subject to French law. For all disputes or litigation, the competent court will be that of Saverne These conditions of sale come from a free model on the site: https://www.creer entreprise.fr RGPD "The information collected about you is subject to processing intended for: Lulu SAS cards For the following purpose: to send you your orders The recipients of this data are: Lulu SAS cards and the carrier you have selected (La Poste or Mondial Relay) data is 1 year. You have a right of access, rectification, portability, erasure thereof or limitation of processing. You can oppose the processing of data concerning you and have the right to withdraw your consent at any time by contacting: lescartesdelulu@icloud.com Your data will never be transmitted to a third party or used for purposes other than your order . You have the possibility to lodge a complaint with a supervisory authority. ". Cookies Although I love cookies (real ones, not computer ones) and they are useful for statistical purposes, I have decided to have only cookies mandatory by 1 & 1 my website on my site. So the only information to which I have access are the ones you give me when you place an order, and they will only be used to relaunch you if you have left your basket on hold (automatic e-mail), or to contact you if I encounter a problem / question with your order. This site is hosted by 1 & 1 by IONOS 7 PL DE LA GARE 57200 SARREGUEMINES 0970808911